Intervenant
Sylvie JEHANNO
Chief Executive Officer - Dalkia
Now 50, Sylvie Jéhanno studied at the Ecole Polytechnique and the Ecole des Mines de Paris, before joining EDF as the manager of a gas network team (then EDF GDF SERVICES). She later moved into Sales and Marketing, taking charge of a customer relations centre, and then a marketing team responsible for preparing the liberalisation of the energy market in 1999. In 2005, she was appointed BtoB Marketing Director, then, Vice President for Key Accounts in 2007. From the end of 2011 to the end of 2016, she was Senior Vice President for Residential Customers at EDF, in charge of 5,000 employees working for around 25 million customers. Her achievements include launching the digital transformation strategy for residential customers and leading the innovation project that established the EDF Group in the smart home market by launching the subsidiary start-up, Sowee and its smart energy management device.
She has been Dalkia’s CEO since January 1st 2017. She has been also Chairwoman since January 10th 2018.